FAQ

What is the turnaround time for the signs?

Welcome to turnonneon. Currently, all signs are handmade to order and delivered within a time frame of 15 Business Days (Normally before that). Thanks for your understanding and patience.

 

How do I design my own Neon?

You can design your own neon easily on our website by typing in your text & choosing from a range of fonts & colours. You can also choose the size and acrylic backboard shape and prices appear instantly!

 

INSTALLATION:

How do I mount my neon sign?

All our signs can be wall-mounted through the pre-drilled holes in the acrylic with the screws provided in the installation kit. We also provide a hanging kit upon the request for a hanging sign.

 

I have requested a quote, when will I receive it?

Thanks for requesting a quote. You will receive a quote with a mockup within 1 - 2 Business days. Please note, sometimes our emails are filtered to junk/spam folders. Please make sure to look for our email there.

Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible production and delivery

 

Can you use LED neon sign signs outdoor?

Yes, we can produce waterproof versions for outdoor events and outdoor permanent installation. Please specify your application when you submit your custom order inquiry or choose it directly on our custom sign product page.

 

Why choose turnonneon for buying custom-made LED neon signs?

Any LED neon sign from turnonneon is handmade to perfection using LED neon tubes that are safe, affordable, and environment-friendly. Some of the major reasons why you should go with us for custom-made LED neon signs are as follows:

 

We’re the most affordable custom neon sign developer you’ll find this side of the hemisphere.

All our items come with a year-long manufacturer warranty which covers all manufacturing defects.

Our products are made using durable neon flex technology, which is much stronger and longer-lasting than regular glass neon.

All our products are highly energy-efficient, environment-friendly, and have greater longevity than any other comparable product on the market.

Our LED signs are made from neon LED tubes that are 100% safe, even for children. We don’t use any breakable glass, and the LED lights don’t heat up and are safe to touch.

Turnonneon Neon LED lights are extremely easy to install and come with convenient holes for easy hanging and wall mounting.

Every product we make is tough and wear-resistant, along with requiring very low maintenance.

The lightweight and portable nature of our products make them ideal gifting ideas.

 

What are your neon signs made of?

Unlike traditional glass neon, all our neon products are made from advanced LED flex. Since LED flex is made with PVC and acrylic, they are durable and long-lasting. Each light is encased in flexible rubber tubing, and powered by LEDs.

 

Every LED flex product from custom neon signs is affordable, economical, and safer than traditional glass neon signs. At the same time, they provide a visual dazzle that’s better than glass neon signs.

 

We have a wide range of products available, with multiple colors and styles to choose from. You can also select from various trendy designs and quotes available in our store. Apart from available designs, you can also opt for personalized, custom signs in any background, and mounting of your choice.

 

What’s the cost of a custom neon sign?

 

Not as high as you think! Every product that we make is highly affordable; plus, we also offer attractive prices on customized signs. In fact, we’re so competitively priced that we guarantee you won’t find better rates than ours at the same quality.

 

How can turnonneon provide signs at such low prices?

Simply We have our own factories and courier channels that we cooperate with all the year-round, so whether it is product raw materials or logistics costs, it will be much lower than other businesses. So this allows us to provide you with quality products at affordable rates.

 

Where are turnonneon made?

turnonneon are designed in Hong Kong, USA,UK & AU. The location you order from and the requirements for your sign determine the manufacturing source.

 

What makes turnonneon safer than the rest?

Since all our signs are made from LED flex, there’s zero use of glass in our products. This prevents overheating, and ensures that the products are all energy efficient, and environment friendly. At the same time they are lighter, more durable and highly portable. Also, all our products come with UL certification.

 

Glass Neon Vs. LED Neon Flex FAQ

What Is The Difference Between Conventional Glass Neon And LED Neon?

 

We’ve all seen the traditional glass neon signs, and also the modern LED Neon variants. So, which is better, and which ones should you choose for your home or business? In this section, this is exactly what we’re going to tackle to your satisfaction using this infographic.

 

How Are turnonneon Light Signs Made?

turnonneon Neon light signs are made by hand, and according to your chosen designs. We use LED flex on an acrylic backing material such as PVC. There is no use of hazard